And even if the router has auto-update, check every now and then to make sure it is actually working, and the router firmware is up-to-date. Just keep in mind to change the passwords often or at least once in every 6 months!
Time for a bulletin on the fridge, folks! We can remind you though? Enter your email below! Nope, we are not spammers! Passwords find a way to not work! Or, in most cases, users find a way to forget them! The perfect spot does it all; be it romance or your router! To avail the best signal and network connectivity, make sure you keep your Thomson TWG router visible and not facing the wall or behind the curtains.
Which model do you have? In the list below you will see the most popular default username and password combinations used by Thomson. Sometimes the username and password doesn't work that we mentioned in the top of this guide. Username Password 1 blank admin 2 Administrator blank 3 blank blank 4 admin admin 5 admin 6 Administrator 7 administrator 8 no default no default 9 Admin 10 Administrator CPE. Sometimes you need your router web interface IP address to change security settings.
Most people don't know their router IP address. If the login page is not loading, make sure the device you are using is connected to the wi-fi. You will also need to check if the wrong router IP address is set as the default one. Sometimes pages, may have issues loading, or problems with speed. In this case, your network is probably using a different IP address. If this occurs, consult our IP address router list, and locate the right address. If you need any help, check out our tutorial on how to find your router's IP address.
SpeedTouch ST v6 -. STv6 -. TGv7 -. TGv8 -. TWGU -. To find this, follow How do I log in to my router? You'll see a summary of both on the Broadband Connection page, click View More if you want to see more. Advanced settings for your router can be found in the Toolbox section. You'll now be able to check and change the settings for:. These are in the Home Network section.
You'll see a basic diagram showing the devices currently connected to your network. When you switch your router on, the Broadband light should turn green within a few minutes.
If it doesn't, your broadband may not be active yet or there might be a problem with your phone line. If your phone line is dead or there's noise in the background, you should tell your phone provider and try your broadband again once the problem is fixed if we're your phone provider, please see Phone problems and how to fix them. Otherwise, before you report the problem, please try these steps, making sure you check to see if your Broadband light turns green after each step.
If the Broadband light turns green, plug your devices back into your phone line one by one until you find the device that's causing the problem. If none of the above helps, you should report the problem to our Support Team. Use a paperclip, pen or pointed object to press into the reset pin hole on the back of the router. Keep the button pressed in for at least 7 seconds. When the power light goes red, release the button and wait until the power light turns green again.
From this point on, your router will be restored to 'Factory Settings' so you'll need to start again from the beginning of this guide. Skip to main content. Call us on Your basket. You were so close to getting our broadband, so why not finish things off? Here's a look at what was already in your basket:. Continue order. Monthly payment.
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